HP's video tells you to do this with warm, distilled water, which is gentle so presents lower risk, but water doesn't always unclog the inket nozzles to fix the problem. If you want to do this the way HP recommends, read the instructions linked above, or watch HP's own video detailing the process. Inspect the carriage path for obstacles (as per webpage linked above).Ĥ. Clean the gold electrical contacts on the ink cartridges, and clean the contacts on the printhead, that connect with the ink cartridge. I shake them to listen for the liquid inside.Ģ. Make sure you're using cartridges that have not dried up/clogged, and that still contain wet ink. Some steps involve (minor) risk of damaging the printer if you're not careful, or don't follow instruction carefully.ġ. HP OfficeJet Printers - Resolving 'Problem with Ink System' Errorīelow, is a list of some of HP's suggestions from the above link, as well as some procedures which are definitely NOT HP-AUTHORIZED. Here is one of HP's official fix procedures for this problem:
I'm not going to list all the instructions here,īut here a few things to try, assuming you've already tried the general reset
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